Privacy Policy

Who we are

ULTIENCE sells USB-C adapters, cables and accessories. Our products are sold and shipped through Amazon. This policy explains what information we handle when you use ultience.com or contact us.

Information we collect

• When you contact us: if you email us or use a contact form (which opens your own email app), we receive your name, email address and whatever you include in your message, such as order details or photos of a product.
• Basic technical data: like most websites, our web server keeps standard logs (IP address, browser type, pages requested, date and time) for security and troubleshooting. These logs are kept for a limited time.
• Purchases: orders are placed on Amazon. We do not receive or store your payment card details. Amazon's own privacy notice applies to your purchase.

Cookies

This site does not use advertising or analytics cookies.

Email updates

The email signup box on this site is not connected to a mailing service yet, so no address entered there is stored or sent. If we start sending emails, we will only use your address for that purpose, and every email will include a way to unsubscribe.

How we use information

We use the information only to answer your questions, handle warranty and support requests, keep the site secure, and meet legal obligations. We do not sell your personal information.

Sharing

We share information only with service providers that help us run the site and our email, or when required by law.

Your choices

You can ask us to access, correct or delete the personal information we hold about you by emailing support@ultience.com.

Changes

We may update this policy from time to time. The date at the top shows when it last changed.

Contact

Questions about privacy: support@ultience.com