Membership & Tiers
Register your Amazon orders with us and unlock Silver, Gold and Platinum discounts on your next ULTIENCE purchase.
5% off
Amazon.com (US) $100 · Amazon.co.jp (Japan) ¥10,000
10% off
Amazon.com (US) $250 · Amazon.co.jp (Japan) ¥30,000
15% off
Amazon.com (US) $500 · Amazon.co.jp (Japan) ¥60,000
| Tier | Discount | Amazon.com (US) | Amazon.co.jp (Japan) |
|---|---|---|---|
| Silver | 5% off | $100 | ¥10,000 |
| Gold | 10% off | $250 | ¥30,000 |
| Platinum | 15% off | $500 | ¥60,000 |
How to join
Create a free account on the member page (member.ultience.com) with your email address and a password. One account works for both stores.
Submit your Amazon orders
After you buy ULTIENCE products on Amazon, open Your Orders on Amazon and copy the order number (it looks like 123-1234567-1234567). In your member account, choose the store (Amazon.com or Amazon.co.jp), paste the order number and enter the order total, then submit. Only orders of ULTIENCE products count.
Review timing
We check every submission against our Amazon seller records, usually within 1–3 business days. You'll see each order as Pending, Approved or Rejected in your account. Orders that were cancelled or returned are not approved.
Your tier is based on the last 12 months
Your tier is worked out from approved orders dated within the last 12 months. Each order counts for 12 months from its Amazon order date (or from the day you submitted it, if you didn't enter a date). When an order is more than 12 months old it stops counting, and your tier can go down if your remaining spend falls below the threshold. Your account shows when your earliest counted order expires and how much more you need to keep your tier.
How codes are issued
When your 12-month spend for a store reaches a tier, a one-time promo code for that tier appears in your account automatically. If our stock of codes runs out, the code shows as being prepared and appears as soon as new codes are added. You get one code per tier in any 12-month period: if your tier drops and you reach it again within 12 months of your last code for that tier (or a higher one), no new code is issued. After 12 months you get a new code when you reach the tier again.
Using your code on Amazon
Add an eligible ULTIENCE product to your cart on the matching Amazon store. At checkout, enter the code in Gift cards & promotional codes and click Apply. The discount appears before you place the order. US codes work only on Amazon.com and Japan codes only on Amazon.co.jp.
Tiers are counted separately per store
Your Amazon.com orders (in USD) and Amazon.co.jp orders (in JPY) are added up separately, and each store has its own tier. For example, you can be Gold on Amazon.com and Silver on Amazon.co.jp. Totals are never converted between currencies.
FAQ
Does it cost anything?
No. Membership is free.
Which orders count?
Amazon orders of ULTIENCE products sold by ULTIENCE, on Amazon.com or Amazon.co.jp. Enter the amount you paid for ULTIENCE items. Refunded or cancelled orders don't count.
I skipped a tier. Do I get all the codes?
You get the code for the highest tier you've reached. For example, if your first approved order takes you straight to Gold, you get the Gold code.
Do tiers expire?
Tiers are based on a rolling 12 months. Each approved order counts for 12 months from its order date, so your tier is kept as long as your spend in the last 12 months stays at or above the threshold. If older orders age out and your spend drops below it, your tier moves down. Promo codes already issued stay valid until the expiry date set on Amazon.
Can I submit an old order?
Yes, if it was placed within the last 12 months. Enter the Amazon order date so it counts for the right period. Orders older than 12 months can't be submitted because they would no longer count.
Is there a limit on submissions?
Yes. To keep reviews fast, each member can submit up to 5 orders in any 24 hours and have up to 10 orders waiting for review at a time. If you have more, submit the rest after some have been reviewed.
I forgot my password.
Email us at support@ultience.com from your registered address and we'll help you reset it.
Program terms
- Promo codes are single-use, non-transferable and have no cash value. Don't share or resell them.
- Codes are valid only on the matching Amazon store and only for eligible ULTIENCE products. Each code may have an expiry date set on Amazon.
- Codes may not be combinable with some other Amazon promotions, coupons or deals. Amazon decides how promotions combine at checkout.
- Each Amazon order can be submitted once, by one member. False or duplicate submissions are rejected and may lead to account closure.
- Tiers are calculated per store from approved spend dated within the last 12 months (rolling). Orders count from the Amazon order date, or from the submission date if no order date was given, and stop counting 12 months later; tiers can move down when orders age out.
- One promo code is issued per tier per store in any 12-month period. Reaching the same tier (or a lower one) again within 12 months of the last code for that tier or a higher tier does not issue another code.
- ULTIENCE may change, suspend or end the program, tiers, thresholds or discounts at any time. Codes already issued stay valid until their expiry.
- See our Privacy Policy for how member data is handled.